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Past Performance Measures

Pace publishes monthly reports on several performance measures per Illinois Public Act 103-0281.

Note: This page contains historical data on these performance measures. Click here for current year data.

2024 Employee data

The following statistics track the number of bus operators (drivers) who work directly for Pace.

metricJan 2024Feb 2024Mar 2024Apr 2024May 2024June 2024July 2024Aug 2024Sep 2024Oct 2024Nov 2024Dec 2024
Number of budgeted positions as of first of the month1,1381,1381,1371,1371,1371,1411,1411,1591,1591,1591,1591,171
Current positions employed as of first of the month9819951,0051,0059971,0071,0131,0321,0391,0481,0581,063
Operators hired during the month342826281932304334313525
Operators lost to attrition during the month191415282722242427222520
Operators in training as of first of the month79756890112136115107125125137169
Operator absenteeism rate during the month12.15%11.92%12.51%12.48%12.01%12.74%13.75%13.44%12.99%14.0%13.52%13.30%

2024 Service data

The metrics linked below track Pace's past performance on several service measures.

Service Data - December 2024

Service Data - November 2024

Service Data - October 2024

Service Data - September 2024

Service Data - August 2024

Service Data - July 2024

Service Data - June 2024

Service Data - May 2024

Service Data - April 2024

Service Data - March 2024

Service Data - February 2024

Service Data - January 2024

2024 Security data

The following statistics track the occurrence of any security incidents within the Pace system.

metricJan 2024Feb 2024Mar 2024Apr 2024May 2024June 2024July 2024Aug 2024Sept 2024Oct 2024Nov 2024Dec 2024
Number of incidents of crime and code of conduct violations on system during the month131022312135
Percentage of buses with onboard cameras as of the first of the month100100100100100100100100100100100100
Percentage of buses with alarms (which connect to local police) as of the first of the month100100100100100100100100100100100100
Expenditures on private security at transit centers during the month$26,709.20$24,564.00 $26,032.50$25,453$26,709.20$25,507.70$30,392.04$33,583.35$33,785.32$27,242.49$34,550.90$36,219.39

Public input

Pace seeks your input and ideas related to the data presented above. We encourage transit riders, businesses, and other stakeholders to let us know what you would like to see on this page.

Additional reporting

See links below for additional Pace reporting on finances, expenses, salaries, and service data.

annual financial reports
service data (RTAMS)
Expense reporting

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