Transportation for People with Disabilities
Pace offers a number of accessible transit options for riders with disabilities to get around their communities.
Fixed Route Bus Service
Pace operates over 130 bus routes which are fully accessible for senior riders and riders with disabilities. All fixed route buses include ramps, dedicated seating, and other accessibility features, and certified ADA paratransit customers can ride Pace fixed route for free! Simply show your card to the driver when you board, no tapping necessary. Plan your trip.
Fixed route is a less expensive way to get around your community and gives you the freedom to travel without arranging a ride in advance. Learn more about how to ride fixed route Pace and CTA buses here.
On Demand
Pace On Demand is a reservation-based, ADA accessible, shared-ride service in 11 designated service areas throughout the suburbs. It is open to the general public. Pace On Demand riders who are ADA certified, can ride On Demand services at a reduced rate.
Dial-a-Ride
Pace also offers local dial-a-rides, which run in partnership with townships, cities, or counties. Those partners share the cost and set the eligibility, fares, and zones of travel.
ADA Paratransit
Customers whose disability or health condition prevents them from using Pace or CTA buses and trains are entitled to equal service under the Americans with Disabilities Act, so Pace provides ADA paratransit service whenever and wherever fixed route service is available. To use ADA Paratransit in northeastern Illinois, you must be certified by RTA and then reserve rides a day in advance.
Taxi Access Program (TAP)
Pace’s Taxi Access Program (TAP) operates in Chicago, offering riders a subsidy if they book a taxi ride.
ADA-certified riders looking to take advantage of this program must be enrolled in TAP and have a TAP card. When TAP enrollees take a ride that starts or ends in Chicago, and pay by swiping the TAP card, they pay a $2 fare to cover a ride up to $30.
TAP is more convenient than ADA Paratransit since you can book your ride at a moment's notice.
Click here for more information on TAP.
Rideshare Access Program (RAP)
Pace’s Rideshare Access Program (RAP) operates throughout the region, offering riders a subsidy if they book a ride with Uber or UZURV.
ADA-certified riders looking to take advantage of this program must have the Uber or UZURV mobile app and be enrolled in RAP. When RAP enrollees book a ride within Pace’s ADA operating zone, they'll see a Pace voucher in the app for a $2 fare to cover a ride up to $30.
RAP is more convenient than ADA Paratransit since you can book your ride at a moment's notice.
Click here for more information on RAP.
Getting Around Chicagoland
Our sister agencies–CTA and Metra–also offer accessible transit service. Every CTA bus is fully-accessible to those with disabilities, and many CTA rail ("L") stations are as well.
Tools for Riders with Disabilities
Riders certified for ADA can ride free on Pace fixed route buses.
The RTA Reduced Fare Permit offers a reduced rate for Pace, CTA and Metra rides to seniors 65 and older, people with disabilities who are not ADA paratransit certified and individuals with a valid Medicare card. For information on how to apply for an RTA Reduced Fare Permit, visit RTA or call 312-836-7000.
For seniors and people with disabilities who are enrolled in the Illinois Department on Aging's Benefit Access Program, trips on CTA, Metra, and Pace fixed routes are free! Visit the Benefit Access website for instructions on how to enroll in the Benefit Access Program.
Customers whose disability or health condition prevents them from using Pace or CTA buses and trains are entitled to equal service under the Americans with Disabilities Act, so Pace provides ADA paratransit service whenever and wherever fixed route service is available.
Want to learn more about Pace’s accessible transit options? Visit our ADA Rider Resources page for additional information.
