VanGo
You can reserve a Pace van to drive on the days you need it. VanGo vans are ready for travel within the following designated zones:
VanGo Zone | Van Location and Connecting Service |
---|---|
Lake-Cook | 601 Lake Cook Rd Deerfield Metra Milwaukee District North Line |
Itasca/Rosemont | 309 W. Irving Park Rd 5801 N. River Rd |
Lake Forest | 691 N Western Ave Lake Forest Metra Union Pacific North Line |
Palatine | 137 W. Wood St Palatine Metra Union Pacific Northwest Line |
Returning customer? Reserve now! Call 847-364-3964 or email VanGo@PaceBus.com.
How it Works
VanGo is a reservation-based round-trip service that is designed so you can drive within a defined zone around a transit station for getting to and from your job any day of the week, from 6:00 am - 9:00 pm. Once you are registered and have met some safety requirements, you can reserve a van. The VanGo van can also be use during the lunch hour. Pace will handle all maintenance and refueling. Service will be billed monthly.
Get Started.
1. Register.
Enjoy the convenience of getting into a Pace van right at the station and have your first/last mile service covered at an affordable price - just $5.00 per day. Plus, you can travel anywhere in the zone during your lunch hour. This is a true self-service, as in most cases, you are the driver.
Drivers must meet the following requirements:
- Be at least 21 years of age.
- Have a good driving record.
- Pass a physical and drug test.
- Complete an online driver training class.
All drivers and riders must register by completing and providing the following:
- An application
- Agreement
- Automatic payment plan
- Copies of your valid driver's license and insurance card
Bonus: Drivers traveling with pre-registered riders don't pay a fare.
Note that rider reservations are accepted only on the days when pre-registered drivers are scheduled.
2. Make Reservations.
Registered commuters can call 847-364-3964 or email VanGo@pacebus.com Monday- Friday between 8:00 am – 4:30 pm to book a Pace van for the next business day. Reservations for weekends or Mondays should be made prior to 4:30 pm on the Friday preceding. A text or email confirmation will include an assigned vehicle number and door / key entry code. Rider reservations are accepted only on the days when pre-registered drivers are scheduled.
Vehicles may be reserved for any time between 6:00 am – 9:00 pm daily. Drivers may use the vehicle for travel during lunchtime. Traveling must occur within the designated zone which is typically a 5 to10 mile radius around where the van is parked. See zone maps for variations and zone details.
Frequently Asked Questions
How is payment handled?
Fares are $5.00 per day for round-trip service. Drivers who travel with a pre-registered rider participate at no cost. Monthly invoices are provided, and service is automatically charged to the commuter’s authorized credit card based on usage.
What kind of van is used?
VanGo vans are either a 7-passenger Dodge Grand Caravan or 2020 Ford Transit conversion van with the VanGo logo. Pace staff will fuel, wash, and maintain the vehicles to the highest standards.
Each vehicle includes:
- Video event recorders with GPS and geo-fencing
- A door access keypad on the window
- A key storage locker
- Automobile liability coverage for authorized drivers
- Roadside assistance
How do I access the VanGo van?
After registration approval, Pace will text or email you a vehicle number and entry code for unlocking the door and key locker. Commuters can find a VanGo van in the designated parking area at the transit station. Enter the access code into the keypad located on the window to open the door and unlock the key locker. To start the van, you will need to put the key into the ignition. Vans must remain locked when not in use. Upon return, drive the van to the designated parking area, place the key back in the locker and lock the vehicle by pushing the lock button on the keypad. If the code is incorrect or not working, please contact Pace for assistance at 847-364-3964.
Consider Starting a Pace Feeder Vanpool
If you plan to use this service regularly for 2-3 days per week, our Feeder Vanpool might be a better fit for you and offer more savings. Feeder Vanpools require a group of 3 or more commuters. All Vanpool drivers participate at no cost and get personal use of the van. Riders pay a low monthly fare based on distance, group size and frequency of participation. In some cases, the fare could be less than $5.00 per day.
Commuters who VanGo may also be interested in the Traditional Vanpool for a commute between home to work.