Due to the Governor’s Stay at Home order, many of Pace’s administrative employees are telecommuting. We will process customer orders as quickly as possible. We will only be processing orders two times per week versus daily and we anticipate that delivery may take longer. Please allow extra time for your order to arrive.
Buy ADA Paratransit Tickets
An ADA Paratransit Ticket is $3.25, and can be purchased in booklets of 10 tickets for $32.50.
ADA Paratransit tickets are not yet sold through Ventra. They are available at Pace's online store, at the retailers below, or through Pace's Ticket-by-Mail program. For additional information about how to pay for rides on Pace, call Pace's Passenger Services.
You can purchase ADA Paratransit Tickets through Pace's Online Store. You will receive an e-mail notification with a confirmation number when your order is placed. Please check your e-mail 15 minutes later to make sure you do not receive an order cancelation e-mail. This will happen if your billing address does not match the address on file with the credit card company.
Occasionally you may find that your order does not go through. Some common reasons for this are the billing address has changed, you received a new credit card or you are ordering from a different device/computer then you usually do. In situations like this we recommend that you reset your user profile on our website prior to placing an order. To learn how to do this please click on the link below and instructions will be provided. This process only takes a few minutes.
In Person Retailers
With over 40 selling locations in the city and some suburbs, it remains the quickest and easiest way to purchase your ADA Tickets. Please see below to find a location near you!
When viewing the map, please select "Jewel Selling" on the right side bar. All red stars indicate Jewel locations that sell ADA tickets.
If you prefer to use thissimply fill out the form, enclose a check or money order, and return it to Pace to process your order. Please allow 10 days for order processing.
550 W. Algonquin Road
Arlington Heights, IL 60005