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Performance Measures

Pace publishes monthly reports on several performance measures per Illinois Public Act 103-0281.

Employee data

The following statistics track the number of bus operators (drivers) who work directly for Pace.

MetricJan 2025Feb 2025Mar 2025Apr 2025May 2025June 2025July 2025Aug 2025Sept 2025Oct 2025Nov 2025Dec 2025Jan 2026Feb 2026
Number of budgeted positions as of first of the month1,1711,1711,1921,1921,1921,1951,1951,1961,1961,19611961,2051,2051,205
Current positions employed as of first of the month1,0641,0561,0651,0881,1101,0991,1151,1161,1331,1421,1331,1371,1201,111
Operators hired during the month2235404926383245313232131917
Operators lost to attrition during the month3026173727223128224128302719
Operators in training as of first of the month152162150128139121122102916753445679
Operator absenteeism rate during the month12.87%14.03%12.34%12.95%13.22%12.95%12.92%13.26%13.97%14.07%12.73%12.46%12.26%12.41%

Service data

The metrics linked below track Pace's performance on several service measures.

Service Data - March 2026

Service Data - February 2026

Service Data - January 2026

Service Data - December 2025

Service Data - November 2025

Service Data - October 2025

Service Data - September 2025

Service Data - August 2025

Service Data - July 2025

Service Data - June 2025

Service Data - May 2025

Service Data - April 2025

Service Data - March 2025

Service Data - February 2025

Service Data - January 2025

Security data

The following statistics track the occurrence of any security incidents within the Pace system.

metricJan 2025Feb 2025Mar 2025Apr 2025May 2025June 2025July 2025Aug 2025Sept 2025Oct 2025Nov 2025Dec 2025Jan 2026Feb 2026
Number of incidents of crime and code of conduct violations on system during the month021210081944050
Percentage of buses with onboard cameras as of the first of the month100100100100100100100100100100100100100100
Percentage of buses with alarms (which connect to local police) as of the first of the month100100100100100100100100100100100100100100
Expenditures on private security at transit centers during the month$37,440.73$33,794.85$37,460.57$37,156.95 $38,498.52$35,856.23$38,794.26$37,388.54$37,887.84$37,887.84 $36,462.78$38,354.40$39,043.06 $34,753.13
Pace's Past Monthly Performance Measures

Public input

Pace seeks your input and ideas related to the data presented above. We encourage transit riders, businesses, and other stakeholders to let us know what you would like to see on this page.

Additional reporting

See links below for additional Pace reporting on finances, expenses, salaries, and service data.

annual financial reports
service data (RTAMS)
Expense reporting

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