Pace iSupplier Portal

SYSTEM MAINTENANCE NOTICE:

The iSupplier portal will be unavailable on Thursday, May 1st, 2025 at 8:00 PM CST until approximately 10:00 PM CST to perform mandatory maintenance. PLEASE NOTE: The expected time of the work may take slightly longer or shorter than estimated depending on any unforeseen occurrences.

The Pace iSupplier Portal is a secure, online application designed to streamline the procurement process and allows registered vendors to electronically access their purchase orders, purchase order revision history, and invoice and receipt information.

Phase II of the Pace iSupplier Portal

Pace has gone live with Phase II of the Pace iSupplier Portal (Portal) to streamline Request for Quotation (RFQ) solicitations.

Vendors will now be able to easily update their information through the Portal. Contact information, such as email addresses, phone numbers, and points of contact can be updated at the click of a button. Disadvantaged business enterprise (DBE)/small business enterprise (SBE) classification and National Institute of Governmental Purchasing (NIGP) codes can also be updated through the Portal, allowing Pace to quickly and easily find vendors to provide the goods and/or services sought.

As part of the Phase II implementation, all vendors currently doing business with Pace, and any new vendors wishing to do business with Pace, must be registered on the Portal and must submit quotations in response to RFQ solicitations through the Portal. There is no cost to register or to use the Portal.

Registration and Login

To register on or log in to the Portal, you need access to a laptop or desktop computer with a web browser and an internet connection. If you have not registered on the Portal, click Registration. If you have previously registered on the portal, click Login.

By registering on the Portal, you create a Portal account. A separate account can be made for each person in your organization in the "Contact Directory" page under the "Company Profile" tab. The Portal sends workflow notifications to the email addresses of the vendor users who are registered in the Portal, depending on the specific action required.

After approval of your registration information by Pace, you will receive an email with your username and temporary password. Your username will be the email address you used to create your Portal account. Your temporary password must be changed after you first log in to the Portal.

If you forget your password or get locked out of the Portal, click the Login Assistance link on the Portal or contact Pace iSupplier Portal Support at procurement@pacebus.com to request that your password be reset. The Portal automatically locks your account after three invalid attempts.

If an employee with a Portal account leaves your organization, contact Pace iSupplier Portal Support at procurement@pacebus.com to have that employee's account disabled.

After 30 minutes of inactivity on the Portal, you will be automatically logged out.

NIGP/Commodity Codes

Adding the correct NIGP/commodity codes ensures you receive notifications relevant to your business. If your NIGP is not listed, let us know at Procurement@pacebus.com.

The NIGP/commodity codes and definitions can be located by clicking the menu item Product & Services, which is located under the Company Profile tab.

To search by NIGP/commodity code or description, click the "Add" button and then click the "Search for Specific Product & Service" button. The percentage sign (%) can be used before and/or after a keyword (or partial keyword) to expand search results.

Help

If you need assistance using the Portal, see the How-To guides at the bottom of this page or contact Pace iSupplier Portal Support at procurement@pacebus.com.

For frequently asked questions regarding the Portal, click the iSupplier FAQ.