Paratransit TripCheck

About TripCheck

TripCheck from Pace Paratransit helps passengers keep track of their paratransit rides. The TripCheck portal allows you to view trip information, cancel trips, and opt in and out of email, text and phone call alerts.

Chicago and Suburban ADA Paratransit riders, as well as users of Pace-operated Dial-a-Ride services, can use TripCheck.

To get started, click the link below. All you need is your TripCheck ID and password. If you do not know your TripCheck ID, please click “Retrieve TripCheck ID” located below the “Sign in” button.

TripCheck Web Portal

TripCheck Features

The TripCheck Portal will allow you to manage some of your contact information as well as opt in and out of email and text message alerts. This can be done on the My Profile page.

Automatic email and text message alerts include:

Trip booking (sent whenever you book a trip)
Trip cancellation (sent whenever you cancel a trip)
Imminent arrival (sent 20 minutes prior to scheduled pickup time)
Next-day itinerary (sent nightly with scheduled trips for the next day)

Customers can also request trip information from our system at any time:

Review or cancel upcoming trips and change their password using their phone or computer
Send an email to see the next day’s scheduled trips
Send a text message to see the next day’s first scheduled trip

For more detailed instructions on using these features, use the links below.

How to Use the TripCheck Portal

How to Request Trip Information

Paratransit TripCheck

About TripCheck

TripCheck Features

Sign up for Email or Text Alerts