All registered Paratransit riders have access to TripCheck. Once you know your TripCheck ID, you'll be able to log into the portal.
Retrieving Your TripCheck ID
- On the sign-in page, click "Retrieve Client ID" (below the sign-in button).
- Fill in as much of your information as possible in the form that appears.
- Click submit.
- If we find your account using the email or phone number you provide, the screen will display your account information for confirmation, and then we will contact you with your Client ID
Logging into the TripCheck Portal
Go to the TripCheck Portal and enter your TripCheck ID and your birth date (using the format YYYYMMDD) as the password.
Setting Alert Preferences
Once logged into the TripCheck Portal, click "My Profile" on the left navigation bar. Here, you can update some personal information and set alert preferences.