Pace held six public hearings in July on the Regional Transportation Authority’s 2025 ADA Paratransit Action Plan, which proposes programmatic changes, including fare increases, for Pace’s Taxi Access Program (TAP) and Rideshare Access Program (RAP).
The public hearings took place:
| Hearing location | Date |
| Lake County | Thursday, July 24, 2025 |
| Will County | Friday, July 25, 2025 |
| McHenry County | Monday, July 28, 2025 |
| DuPage County | Tuesday, July 29, 2025 |
| Cook County | Wednesday, July 30, 2025 |
| Kane County | Thursday, July 31, 2025 |
On June 12, 2025, the Regional Transportation Authority (RTA) adopted Ordinance 2025-26 approving an ADA Paratransit Action Plan, which includes proposed changes to the ADA Paratransit program to address the projected 2025 ADA Paratransit budget shortfall. In accordance with the RTA ADA Paratransit Action Plan, the RTA proposed the following programmatic changes for implementation in 2025:
- Capping the number of TAP and RAP rides to 30 per month per rider
- Increasing the TAP and RAP fares to $3.25 (same as the ADA Paratransit fare)
- Implementing free fixed route rides for ADA certified riders (for CTA and Metra, as Pace already implemented this change in 2024)
Official action by Pace and RTA is still pending at this time. The proposed changes will be considered by Pace and the Regional Transportation Authority upon review of the feedback received as part of the public hearing process. When any final decisions are made, Pace will notify all enrollees of TAP and RAP as well as publish information online.
Interested persons may obtain copies of any reports, resolutions, or certificates describing the basis upon which the fare increase was calculated by viewing RTA Ordinance 2025-26 and the RTA ADA Paratransit Action Plan.
Even though the formal hearing process has concluded, individuals can offer comments on these topics by email to Passenger.Services@PaceBus.com.
