Pace recently held six public hearings on the Regional Transportation Authority’s 2025 ADA Paratransit Action Plan, which proposed a programmatic change and fare increases, for Pace’s Taxi Access Program (TAP) and Rideshare Access Program (RAP). The RTA Board has now approved the following changes to those programs to go into effect October 1, 2025:
- Increasing the TAP and RAP fares to $3.25 per trip (to equal the ADA Paratransit fare)
- Capping the number of TAP and RAP rides to 30 per month per rider
- Free rides on CTA and Metra services for ADA-certified riders. Please note: Pace already offers free rides on fixed route to those customers.
These changes are necessary to comply with RTA’s ADA Paratransit Action Plan. Furthermore, nothing is changing with traditional ADA Paratransit service at this time; the fare on that service is still $3.25 per ride and eligible riders may take as many ADA Paratransit trips as they wish.
The maximum trip cost to be subsidized by Pace’s RAP or TAP program is still $30. Any amount exceeding $30 is the responsibility of the rider.
For TAP riders: a new Rider Guide is available here, which includes an updated mail order form. The TAP webpage has details about how trip fares in your account today will be handled. All trip fares loaded to your account as of October 1 will cost $3.25. After you take 30 rides in a calendar month, you will be responsible for the full cost for any taxi ride. It is recommended that you monitor your TAP riding activity in your account to avoid unexpected charges.
For RAP riders: the fare amount you will pay as of October 1 will be visible in the Uber or UZURV app at the time of booking. You do not need to take any action. The app will bill you the correct amount starting October 1. After you take 30 rides in a calendar month, vouchers will not appear in your booking app until the next month.
Pace remains committed to providing as much service to our community as the RTA will fund. If you haven’t already, please sign up for alerts on these topics at Pace Suburban Bus so you can be directly notified of any additional changes to these programs.
Questions on these topics can be emailed to Passenger.Services@PaceBus.com. Thank you for riding Pace.
