Pace's Taxi Access Program (TAP) allows ADA Paratransit-eligible riders to hail a Chicago taxi for their transportation needs, instead of riding ADA Paratransit. To use TAP, you must be certified for ADA Paratransit by the Regional Transportation Authority (RTA) and you must have an active TAP card to purchase TAP rides.
TAP can be a great way to travel for last-minute plans. Once you have your TAP card, for only $3 per ride you can buy one-way taxi rides worth up to $30 per ride. You can take up to 8 one-way taxi rides per day! Unlike ADA paratransit, there's no need to reserve a trip a day in advance. You can call or hail a taxi at your convenience.
TEMPORARY FARE CHANGE:
Please be aware that Pace is waiving the $3 City of Chicago Taxi Access Program (TAP) fare, effective March 23, 2020. Riders are still required to swipe their TAP card at the end of their trip, but no money will be taken from your account. Riders will still be responsible for any taxi fare amount over $30 and City of Chicago fees. This policy is in place indefinitely.
If you aren't yet enrolled in TAP, call 1-833-PACE-TAP (833-722-3827) to order a card.
Loading rides to your TAP card
Click the TAP log-in button below to visit the TAP account management site (operated by CabConnect). There, you can view your TAP card balance, purchase TAP rides, and view your purchase history. Log-in instructions are found on that page for first-time users.
Passengers can request a wheelchair-accessible (WAV) taxicab ride in Chicago by calling 1-888-WAV-CABS (1-888-928-2227). This service is administered by CURB. (NOTE: Riders wishing to pay with their TAP card must book through the CURB phone number above, and not the CURB app, because the CURB app does not allow for in-cab payments with your TAP card.)
For general questions and concerns about TAP, call Pace at 1-800-606-1282, option 4.