Rideshare Access Program (RAP)

A new option for eligible RTA-certified ADA paratransit riders

Image of an Uber driver helping woman out of vehicle

What is RAP?

Pace's Rideshare Access Program (RAP) is a subsidy offered by Pace to ADA Paratransit-certified customers who choose to take rides with Uber or UZURV. Customers who choose to take advantage of the RAP subsidy can save money and don't have to reserve ADA Paratransit rides the day before.

Who is eligible to enroll in RAP?

RTA-certified ADA paratransit riders are eligible to enroll in RAP if:

their ADA certification will not expire within the next three months;
they are not enrolled in Pace’s Taxi Access Program (TAP); and
they have an account with Uber or UZURV|The Adaptive Transportation Network Company.

Enrollment in RAP is voluntary. Click the Uber or UZURV|The Adaptive Transportation Network Company link for more information about each rideshare provider.

How does RAP work?

Eligible riders enrolled in RAP will pay the first $2.00 of the cost of a trip taken with Uber or UZURV|The Adaptive Transportation Network Company if the origin and destination of the trip is within Pace’s ADA paratransit service area (i.e., ¾ of a mile from any Pace or CTA fixed bus route); Pace will subsidize the cost of the trip after the first $2.00 and not exceeding $30.00. Eligible riders will also be responsible for paying:

any portion of the cost of the trip that exceeds $30.00;
any rideshare provider surcharge applicable to the trip (e.g., advance booking surcharge); and
any driver tip.

Pace will reimburse the rideshare provider for the subsidized portion of the cost of the trip.

Pace will subsidize no more than eight trips per day for each eligible rider enrolled in RAP.

How do eligible RTA-certified ADA paratransit riders request enrollment in RAP?

To request enrollment in RAP, complete the RAP Enrollment Form below in its entirety and click Submit. Within approximately two weeks after Pace’s approval of a request for enrollment in RAP, the subsidy will be available in the enrollee’s rideshare provider account to apply to the cost of a trip at the time of booking.

Questions regarding RAP should be sent to RAP@pacebus.com.

RAP ENROLLMENT FORM (a red asterisk denotes a required field)

First Name

Last Name

Email Address

Cell Phone Number

RTA ADA Paratransit ID Number

Rideshare Provider to Be Used for All RAP Trips (Select Only One)

Uber

UZURV - THE ADAPTIVE TRANSPORTATION NETWORK COMPANY

By clicking Submit, you: (1) authorize and permit Pace to terminate your Taxi Access Program (TAP) account and to obtain information about your RAP trips from your selected rideshare provider, including the date, time, duration, cost, and origin and destination zip code and address of those trips, and (2) release and hold harmless your selected rideshare provider from liability that might otherwise result from Pace’s request for such information. You will not be entitled to a refund of any funds in your TAP account.

Pace Rideshare Access Program Terms of Enrollment

Click this box for agreement

By checking this box, I understand that I may only participate in either the Rideshare Access Program (RAP) or Taxi Access Program (TAP), not both. If I am currently enrolled in TAP any remaining rides on my TAP account are NONREFUNDABLE and these rides will become unavailable to me upon Pace’s processing of this form.

Announcement

Rideshare Access Program (RAP)

What is RAP?

Who is eligible to enroll in RAP?

How does RAP work?

How do eligible RTA-certified ADA paratransit riders request enrollment in RAP?

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