Using Ventra is Easy
Once you've loaded funds to your Ventra account, you're ready to pay for ADA Paratransit rides using Ventra!
Doing so is easy - just tell the reservationist that you want to pay with your Ventra account when you're making your trip reservation.
For clarification, it is not required that paratransit customers download and use the app to pay for paratransit rides with Ventra. However, if you plan to pay for paratransit rides through Ventra, it is certainly easier to manage your account and reload funds to your Ventra account if you have and use the app.
And Please Remember...
For everyone’s safety - all riders are required to wear a face covering (if you are able) when using any form of public transportation. Be sure to follow all the CDC guidelines, limit your travel to essential trips only and if you’re feeling sick, please stay home!
Thank you for doing your part to keep yourself and everyone safe.