ARLINGTON HEIGHTS, IL – In accordance with the Regional Transportation Authority (RTA) Act, Pace Suburban Bus will hold public hearings on proposed programmatic changes to its Taxi Access Program (TAP) and Rideshare Access Program (RAP). These proposed changes, which are unrelated to the broader fiscal cliff, were included in the RTA’s recently adopted ADA Paratransit Action Plan and are intended to address a projected budget shortfall in 2025.
On June 12, 2025, the RTA Board of Directors adopted Ordinance 2025-26, which approved an ADA Paratransit Action Plan outlining several cost-saving measures. As part of this plan, the RTA has proposed the following changes affecting TAP and RAP:
- Capping the number of TAP and RAP rides at 30 per month per rider
- Increasing the TAP and RAP fares to $3.25 to align with the current ADA Paratransit fare
- Implementing free fixed-route rides on CTA and Metra for ADA-certified riders (Note: Pace implemented this change in 2024, so ADA-certified riders already ride free on Pace fixed route buses.)
The public hearings are scheduled to take place:
| Public Hearing | Date | Time | Location |
| Lake County | Thursday, July 24, 2025 | 3:30 PM - 5:30 PM | Waukegan Public Library Bradbury Room, Lower Level 128 N. County St. Waukegan, IL 60085 |
| Will County | Friday, July 25, 2025 | 2:00 PM - 4:00 PM | Joliet Public Library Burnham Meeting Room 150 N. Ottawa St. Joliet, IL 60432 |
| McHenry County | Monday, July 28, 2025 | 3:30 PM - 5:30 PM | Crystal Lake City Hall Council Chambers 100 W. Woodstock St. Crystal Lake, IL 60014 |
| DuPage County | Tuesday, July 29, 2025 | 2:00 PM - 4:00 PM | DuPage County JTK Administration Building Auditorium 421 N. County Farm Rd. Wheaton, IL 60187 |
| Cook County | Wednesday, July 30, 2025 | 1:30 PM - 3:30 PM | Mayor's Office for People with Disabilities Central West Community Center 2102 West Ogden Ave. Chicago, IL 60612 |
| Kane County | Thursday, July 31, 2025 | 4:00 PM - 6:00 PM | Kane County Government Center Auditorium 719 S. Batavia Ave. Geneva, IL 60134 |
Interested persons may obtain copies of any reports, resolutions, or certificates describing the basis upon which the fare increase was calculated by viewing RTA Ordinance 2025-26 and the RTA ADA Paratransit Action Plan, available at https://www.pacebus.com/public-hearing-comments.
Individuals wanting to offer comments on the topic(s) to be addressed at any of the public hearings may do so:
- at the public hearing;
- by submitting a completed Public Hearing Comments Form on Pace’s website at https://www.pacebus.com/public-hearing-comments;
- by email to public.hearings@pacebus.com;
- by mail to Pace, 550 W. Algonquin Road, Arlington Heights, IL 60005 Attention: Community Relations Department; or
- by phone at (847) 354-7943.
Pace must receive comments by 5:00 p.m. on August 1, 2025, for the comments to be part of the official record of the public hearings.
Individuals with disabilities who require accommodations other than transportation and individuals who require translation into a language other than English are requested to contact Pace at (847) 364-7223 (Option 3) no less than five business days prior to the date of the public hearing they plan to attend.
Pace encourages all interested individuals to participate in the hearings and share their input. Public feedback will be documented and submitted to the RTA for consideration as part of the final decision-making process.
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Pace Suburban Bus safely and efficiently moves people to work, school, and other regional destinations with its family of public transportation services. Pace offers affordable and environmentally responsible transit options for the residents of 274 municipalities in Cook, Will, DuPage, Kane, Lake, and McHenry counties. The backbone of Chicago's suburbs, Pace serves tens of thousands of daily riders. One of the largest bus services in North America, Pace covers 3,677 square miles, an area nearly the size of the state of Connecticut and about 15 times the size of the City of Chicago. Pace's innovative approach to public transportation gives the agency a national reputation as an industry leader.