Safe, Essential, Transparent
Since the pandemic began, Pace has focused on three core principles: safety, transparency, and the essential need Pace serves. We’ve worked hard to maintain the critical transportation service our region’s residents rely on for access to employment, medical care, and necessities.
- June 11, 2021: With the full reopening of the city of Chicago and State of Illinois, Pace is expecting to see an increase in ridership. Ridership may increase; Pace will no longer have capacity limits on its fixed route vehicles, and ADA Paratransit riders will likely experience shared rides. Please be advised that the mask mandate on public transportation remains in effect. Information on service to schools will be posted here in the coming weeks.
- April 23, 2021: With the growth in ADA Paratransit ridership, riders may see another passenger onboard. Read more about shared paratransit rides.
- February 8, 2021: Indoor passenger facilities at Elgin, Harvey, and Plainfield are re-opened to the public. The lobby at Pace Headquarters as well as Division facilities are still closed to all external visitors. Pace's Procurement Department is still soliciting and awarding contracts, but all bids and proposals must be emailed; no hard copies will be accepted. 401(k) loan payments may be dropped off by appointment only; please contact Human Resources at 847-228-3572.
- February 1, 2021: The TSA's new security directive states that riders must wear a mask over the mouth and nose when boarding, alighting, or traveling on a bus and when at a transportation center. Children under the age of 2 and people with disabilities who cannot wear a mask are exempted. This regulation is expected to expire no earlier than September 13, 2021.
Please do your part to prevent the spread of COVID-19:
- Wear a face covering on board in accordance with federal law.
- Talk to your healthcare provider about the benefits of vaccination, and consider getting a free vaccine today.
- Give operators and other riders space.
- Use your Ventra card to pay and take your seat promptly.
- Check to make sure your service is running regularly.
- Ride with a personal care attendant if you’ll need physical assistance.
- Sign up for text and email alerts at PaceBus.com.
- Follow Pace on social media.
We will continue to:
- Prioritize the safety of our passengers and personnel.
- Deep clean and sanitize vehicles daily.
- Clean high-touch surfaces throughout the day.
- Refuse boarding to unmasked riders and require unmasked riders to exit Pace buses and transportation centers.
- Provide riders with hand sanitizer.
- Provide operators with PPE and thermometers for taking their temperature before reporting to work.
- Separate operators from passengers using temporary and permanent barriers.
- Temporarily waive TAP fares and fares for medical personnel.
- Operate reduced service reflecting reduced ridership (in accordance with our 2021 budget)
- Report on average passenger loads and Covid-19 cases at Pace.
As the situation develops, Pace’s response may change. Stay informed by monitoring email and text alerts from Pace.