RTA's Proposed Changes to TAP & RAP Programs (DUPAGE COUNTY)

Pace is holding public hearings on the Regional Transportation Authority’s 2025 ADA Paratransit Action Plan which proposes programmatic changes, including fare increases, for Pace’s Taxi Access Program (TAP) and Rideshare Access Program (RAP).

On June 12, 2025, the Regional Transportation Authority (RTA) adopted Ordinance 2025-26 approving an ADA Paratransit Action Plan, which includes proposed changes to the ADA Paratransit program to address the projected 2025 ADA Paratransit budget shortfall.  In accordance with the RTA ADA Paratransit Action Plan, the RTA proposed the following programmatic changes for implementation in 2025:

• Capping the number of TAP and RAP rides to 30 per month per rider
• Increasing the TAP and RAP fares to $3.25
• Implementing free fixed route rides for ADA certified riders (Pace already implemented this change in 2024)

Interested persons may obtain copies of any reports, resolutions, or certificates describing the basis upon which the fare increase was calculated by viewing RTA Ordinance 2025-26 and the RTA ADA Paratransit Action Plan available below.                                               

Individuals wanting to offer comments on the topic(s) to be addressed at any of the public hearings may do so:

• at the public hearing;
• by submitting a completed Public Hearing Comments Form on Pace’s website at www.PaceBus.com/public-hearing-comments;
• by email to public.hearings@PaceBus.com;
• by mail to Pace, 550 W. Algonquin Road, Arlington Heights, IL 60005 Attention: Community Relations Department; or
• by phone at (847) 354-7943

Pace must receive comments by 5:00 p.m. on August 1, 2025, for the comments to be part of the official record of the public hearing. 

Individuals with disabilities who require accommodations other than transportation and individuals who require translation into a language other than English are requested to contact Pace at (847) 364-7223 (Option 3) no less than five business days prior to the date of the public hearing.