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  • Frequently Asked Question (FAQ) (1)
  • Informational Page (35)
  • News (23)
59 results
Frequently Asked Question (FAQ)
Where can I buy or reload a Ventra Card?
… can add passes or transit value to your Ventra Card by logging into your account on the Ventra app or on the web at  ventrachicago.com , as well as at vending machines (at some Pace transit …
News
Sun, 08/20/2023
Updated information for Pace riders who transfer to CTA Blue Line Forest Park branch

… Medical District and UIC-Halsted stations. Pace riders are encouraged to use the Transit app to plan a public transportation trip that avoids the closed section of the Blue Line, including potentially using the Green or Pink Lines. Download the app and learn more at:  https://transitapp.com/ . There are many CTA and Pace bus routes that …

News
Tue, 06/27/2023
Pace Celebrates the Launch of New Pace Connect Service

… Connect is a shared ride service where a rider can book a trip through the new Pace Connect app (available in App Store and Google Play), or through a call center for those who do not have access to a … connect with nearby transit stations, or in some cases, be dropped off at their home.  The app, which is powered by Via, uses algorithms to match riders headed in the same direction into …

Informational Page
Changes to TAP & RAP Programs
… unexpected charges. For RAP riders : the fare amount you pay is visible in the Uber or UZURV app, as always, at the time of booking. After you take 30 rides (or 40, if you are approved for the increase) in a calendar month, vouchers will not appear in your booking app until the next month. Pace remains committed to providing as much service to our community as …
News
Sun, 01/14/2024
Pace Asks Travelers to Prepare for Extremely Cold Wind Chills

… Bus Tracker  (fixed-route),  Trip Check  (paratransit), and Pace’s recommended trip planning app,  Transit , for real-time updates. Learn about Pace's real-time Bus Tracker tools:  …

Informational Page
ADA Paratransit Service
… without needing to call Pace. It’s available online, by phone, and through the Pace TripCheck app. TripCheck is available in English , Español  and Polski , making it even easier for riders to manage their trips. Access the TripCheck web portal  or download the app on  Google Play or in the  Apple App Store . Ventra:  ADA Paratransit riders can conveniently pay for their trips using the Ventra …
News
Wed, 12/15/2021
Reduced Prices on Shared Pace/CTA Passes

… 30-Day Pass   $75 Pace/CTA 7-Day Pass     $25 All passes are still purchased through Ventra—by app , website , vending machine , or retail outlet —and there is no change to the types of passes …

News
Thu, 06/09/2022
New Regional Connect Pass Saves Money, Adds Flexibility

… and service coordination and by creating a more seamless transit experience through the Ventra app. “We are thrilled to be able to offer more connectivity between Pace, CTA, and Metra. This … Connect Pass and “Super Saver” monthly pass will be available for purchase in the Ventra App and Metra ticket sales agents starting June 20, 2022. Article ctamedia@transitchicago.com | …

Informational Page
New Riders Guide - 5 Steps
… as possible. Step One : Find your route You can find your route by downloading the Ventra app or visiting our website. Once you’ve identified your route, you can look up arrival times using the CTA bus tracker or the Ventra app. Next, make your way to the indicated bus stop a few minutes before the estimated bus arrival …
News
Thu, 06/16/2022
MaaS Platform Pilot, Regional Connect Pass, and New Pass Prices Approved by Pace Board

… ensure equitable regional access and system integration. Typically made available through an app, MaaS services enable users to seamlessly plan and book multiple types of mobility services—such as fixed route, On Demand, and Dial-a-Ride. This app will eventually allow for information on all of Pace’s family of services to be accessed in …

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