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Customer Relations

Información General en Español

Pace's Customer Relations staff is very interested in your opinions.  Please contact us with your questions or comments.  Use our  Request Information form, call, or write. For more information:

Pace Contact Information

  • Customer Relations: (847) 364-PACE (7223)
  • Lost-and-Found: (847) 364-PACE (7223)
  • TTY: (847) 364-5093
  • Información En Español: (847) 228-3575
  • Vanpool Information: (847) 228-2492
  • Express Routes to Popular Destinations: (847) 228-2416
  • Purchasing Information: (847) 228-3573
  • Human Resources: (847) 228-3572
  • E-Mail: Customer Services
  • Mailing Address:

    For customer service-related issues:

      Pace Suburban Bus Service
      Customer Relations
      405 Taft Drive
      South Holland, IL 60473

    For all other inquiries:

      Pace Suburban Bus Service
      (specify relevant department)
      550 W. Algonquin Rd.
      Arlington Heights, IL 60005

For free trip-planning and route, fare and schedule information, call:

  • RTA Travel Info: 836-7000 (any Chicago or suburban area code)
  • RTA TTY: (312) 836-4949

Frequently Asked Questions
We have comprised a list of Frequently Asked Questions. Answers to many of the most common questions that we receive on a daily basis are included.

Do you have a moment to take Pace's customer survey?  Visit Opinion Street.  Your opinions are of great interest to Pace.

Customer Relations

Call today
(847) 364-PACE

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