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Contact Pace

We're here to help. Please contact us with your questions or comments or follow the links below for information.

Customer Relations

Questions, comments, print schedule requests, and lost-and-found

General Information

Frequently Asked Questions
We have comprised a list of Frequently Asked Questions. Answers to many of the most common questions that we receive on a daily basis are included.

Do you have a moment to take Pace's customer survey?  Visit Opinion Street.  Your opinions are of great interest to Pace.

Reporting Misconduct, Fraud, or Abuse related to Pace or Any Service Board of the Regional Transportation Authority

If you suspect an instance of fraud, waste, or abuse or a violation of the State Officials and Employees Ethics Act by Pace Board members, officers, employees, contractors, or agents, you should contact the Office of Executive Inspector General for the Agencies of the Illinois Governor using any of the following methods:

By Telephone: (866) 814-1113 or TDD (888) 261-2734

By use of their website at:

In writing by mail to:
69 West Washington Street
Suite 3400
Chicago, IL 60602
(312) 814-5600


607 East Adams Street, 14th Floor
Springfield, Illinois 62701
(217) 558-5600

In person: at either of the two addresses listed above.



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