Pace Suburban Bus Service

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Higher cash fares effective January 1

Ventra on Smart Phone
 With the new Ventra App, it′s easier than ever to access the Ventra fare system. Customers using Ventra are not impacted by the cash fare increase

 

As of New Year′s Day, a new fare policy began at Pace requiring cash-paying customers to put an extra 25 cents in the farebox. Paying more is completely avoidable, as there′s no extra charge for customers who use Ventra. The base adult fare is $1.75 ($0.85 reduced), and as of January 1, fares paid with cash are now $2 and reduced fares are $1. ADA Paratransit and Dial-a-Ride fares are unchanged.

The new policy intends to reduce the number of fares paid with cash, which costs Pace money to collect, handle and process. It mirrors policies already in place for several years at other agencies, including the Illinois Tollway and CTA. Using Ventra ensures customers continue to pay just $1.75 per ride, while also offering 25-cent transfers, access to the purchase of money-saving passes and the security of an account-based system to protect transit value or passes in the event of a lost or stolen Ventra Card.

Customers in need of a Ventra Card can order one at VentraChicago.com or by calling 877- NOW-VENTRA. Need one right away? Visit the Ventra Customer Service Center at 567 W. Lake Street in Chicago, one of the more than 1,300 retail outlets or a Ventra Vending Machine. Machines are located at several Pace transit centers and at all CTA rail stations. Customers eligible for reduced or free rides should visit RTAChicago.com for more information.

The cash fare increase is not a budget-balancing action in response to a budget deficit, as the agency expects a stable fiscal year that includes $7.6 million of bus service expansion during 2016.

 


What's New at Pace?

 »  Pace 2016 Final Annual Budget Released
 »  Ventra Vending Machines
 »  Express service to Soldier Field and Allstate Arena
 »  South Division closed to public
 »  ADA Reasonable Accommodations Policy
 »  Paratransit pick up/drop off points at popular destinations
 »  Office of Executive Inspector General provides oversight
 »  A letter from the Acting Executive Inspector General

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To schedule trips, RTA certified riders should call the carrier in their service area.

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