Ventra® is here, Pace riders
Ventra is Pace and CTA′s payment system that allows customers to use a single fare card for regional transit throughout
the Chicago area. Customers can pay for Pace bus and CTA train and bus rides with the following contactless payment methods:
- Ventra Card, a reusable card that can be used for transit and everyday purchases;
- Ventra Tickets, for single-ride and 1-day passes; and
- Personal bank-issued credit or debit cards (if they contain a contactless chip).
Riders simply tap their payment card to the Ventra reader to board any bus or train on Pace and CTA.
The agencies continue to offer special fares and multi-day passes, including 30-day and 7-day, and still accept cash on buses.
Customers will also eventually be able to use their compatible mobile phones to pay for rides on Pace and CTA.
Ventra is available to all customers on Pace′s fixed route buses and on all CTA trains and buses and replaced Pace and CTA′s
existing fare systems on July 1, 2014.
ventrachicago.com to learn more, get a Ventra Card, add passes and transit value to it, and manage your Ventra Transit Account.
Ventra mobile app
The Ventra mobile app will provide riders a “one-stop shopping” experience — allowing users to add transit value and load passes
to their Ventra Card, check account balances and receive real-time account alerts.
The free app, which is being developed by Pace, CTA and Metra, will be available for use on Apple and Android smartphones and
tablets starting in fall 2015.
For more information, see this:
The Ventra Card reader is the device at the front of the bus interior to which you tap your Ventra Card or contactless bank card.
The reader displays a variety of messages on its screen. To learn more about what those messages mean, see the link below.
You can now tap and board Pace and CTA with a single fare card to get around Chicagoland. To help transition to this easy new
way to pay, some Pace fare policies have changed or will change:
- The Ventra Card will continue to offer 25-cent transfers and
free local transfers for riders using transit value. Paper transfer cards are no longer issued.
- The 30-Day Reduced Fare Pass replaced the Student Haul Pass.
- There is no change in price and students now have the flexibility to begin the 30-day pass period when desired.
- Students retain full access to discounted rides on Pace buses.
- Ventra′s account-based system protects a student′s pass and any transit value that has been loaded onto the card
in the event that it is lost or stolen.
- See this explanation related to obtaining a Ventra
Card with a student entitlement.
- College students need to load the Campus Connection Pass to a Ventra
Card with a college entitlement applied to his/her transit account, and use the Ventra Card to ride.
- Please see this explanation for how students can obtain
- There is no change in price of the Campus Connection Pass.
- Riders who pay with an unregistered personal contactless credit/debit card
will be charged as if paying cash—including paying full fare each time they board a vehicle.
- Riders will soon be able to register a personal contactless bankcard to act as a fare payment card, which is linked to a Ventra
account. A registered personal contactless bankcard allows all the same benefits and savings as a Ventra Card.
- Riders can link their contactless bankcards to an unregistered (anonymous) Ventra account at any Ventra vending machine, so
as to take advantage of transfers and multi-day passes. This option does not offer the benefits of registering a Ventra account,
such as balance protection.
- The cost of single-ride tickets on limited use fare media increased
from $1.75 to $2.00 to include the cost of transfers.
- Pace′s base fare remains $1.75. This change only affects Pace the single-ride ticket product sold on limited use media
- The Ventra-compatible single-ride ticket allows two transfers to other Pace services within 2 hours of first use.
- Pace′s single-ride and one-day tickets are sold only in bulk to organizations approved by Pace.
The Regional Transportation Authority (RTA) issues Reduced Fare, Ride Free and ADA Paratransit permits to seniors and people
with disabilities currently enrolled in its Reduced Fare, Ride Free and ADA Paratransit programs.
Customers must activate their Ventra-compatible permit prior to first use. For help, please see the
instructions that were mailed with your card or contact the RTA at (312) 913-3110.
If you have recently moved or have questions about the permits, please contact the RTA′s Customer Service Center at 312-913-3110.
For more information about Reduced Fare permits, you can also visit the RTA website at