Ventra® is here,
Ventra is Pace and CTA′s payment system that allows customers to use
a single fare card for regional transit throughout the Chicago area. Customers
can pay for Pace bus and CTA train and bus rides with the following contactless
- Ventra Card, a reusable card that can be used for transit and everyday purchases;
- Ventra Tickets, for single-ride and 1-day passes; and
- Personal bank-issued credit or debit cards (if they contain a contactless
Riders simply tap their payment card to the Ventra reader to board any bus
or train on Pace and CTA.
The agencies continue to offer special fares and multi-day passes, including
30-day and 7-day, and still accept cash on buses. Customers will also eventually
be able to use their compatible mobile phones to pay for rides on Pace and CTA.
Ventra is available to all customers on Pace′s fixed route buses and
on all CTA trains and buses and replaced Pace and CTA′s existing fare systems
on July 1, 2014.
ventrachicago.com to learn more, get a Ventra Card, add passes and transit
value to it, and manage your Ventra Transit Account.
Using Ventra saves you money!
Ventra cardholders who transfer between Pace or CTA routes already know that
using Ventra allows them to buy passes and take advantage of the discounted transfer
fare. Beginning January 1, 2016, riders who pay cash to board a Pace bus will
pay $2.00, while those who pay with a Ventra Card will pay the same $1.75 fare.
Riders who haven’t already converted to the easy-to-use Ventra Card now have
even more incentive to do so.
Ventra mobile app
The Ventra mobile app will provide riders a “one-stop shopping” experience
— allowing users to add transit value and load passes to their Ventra Card, check
account balances and receive real-time account alerts.
The free app, which is being developed by Pace, CTA and Metra, will be available
for use on Apple and Android smartphones and tablets starting in fall 2015.
For more information, see this:
The Ventra Card reader is the device at the front of the bus interior to which
you tap your Ventra Card or contactless bank card. The reader displays a variety
of messages on its screen. To learn more about what those messages mean, see
the link below.
You can now tap and board Pace and CTA with a single fare card to get around
Chicagoland. To help transition to this easy new way to pay, some Pace fare policies
have changed or will change:
- The Ventra Card
will continue to offer 25-cent transfers and free local transfers for riders
using transit value. Paper transfer cards are no longer issued.
- The 30-Day Reduced Fare Pass
replaced the Student Haul Pass.
- There is no change in price and students now have the flexibility to begin
the 30-day pass period when desired.
- Students retain full access to discounted rides on Pace buses.
- Ventra′s account-based system protects a student′s pass and
any transit value that has been loaded onto the card in the event that it is
lost or stolen.
- See this
related to obtaining a Ventra Card with a student entitlement.
- College students
need to load the Campus Connection Pass to a Ventra Card with a college entitlement
applied to his/her transit account, and use the Ventra Card to ride.
- Please see this
for how students can obtain their entitlement.
- There is no change in price of the Campus Connection Pass.
- Riders who pay with an unregistered
personal contactless credit/debit card will be charged
as if paying cash—including paying full fare each time they board a vehicle.
- Riders will soon be able to register a personal contactless bankcard to
act as a fare payment card, which is linked to a Ventra account. A registered
personal contactless bankcard allows all the same benefits and savings as a
- Riders can link their contactless bankcards to an unregistered (anonymous)
Ventra account at any Ventra vending machine, so as to take advantage of transfers
and multi-day passes. This option does not offer the benefits of registering
a Ventra account, such as balance protection.
- The cost of single-ride tickets
on limited use fare media increased from $1.75 to $2.00 to include the cost
- Pace′s base fare remains $1.75 when paid with a regular Ventra Card
(the fare is $2 when paid with cash).
- This change only affects Pace the single-ride ticket product sold on limited
use media (Ventra Tickets).
- The Ventra-compatible single-ride ticket allows two transfers to other
Pace services within 2 hours of first use.
- Pace′s single-ride and one-day tickets are sold only in bulk to organizations
approved by Pace.
The Regional Transportation Authority (RTA) issues Reduced Fare, Ride Free
and ADA Paratransit permits to seniors and people with disabilities currently
enrolled in its Reduced Fare, Ride Free and ADA Paratransit programs.
Customers must activate their Ventra-compatible permit
prior to first use. For help, please see the instructions that were mailed
with your card or contact the RTA at (312) 913-3110.
If you have recently moved or have questions about the permits, please contact
the RTA′s Customer Service Center at 312-913-3110. For more information
about Reduced Fare permits, you can also visit the RTA website at