Privacy Policy Statement

This World Wide Web site is provided as a public service to our riders and other interested persons by the Pace Suburban Bus Service of the Regional Transportation Agency (Pace.) Our goal is to provide easy access to Pace route information, Pace services and links to its affiliated agencies. As part of providing this service, we use computerized security systems to help us manage our systems and to monitor usage and verify proper operation of Pace systems, including the Pace web site.

Information Collected and Stored Automatically
If you visit our site to read or download information, such as career opportunities, press releases, purchasing notices or bus route information, we automatically collect and store only the following information about you:

• The name of your domain (for example, "yourdomain.com" or "yourschool.edu")
• Your computer's IP address (Internet address) from which you access our website;
• The type of browser software and operating system used to access our site;
• The date and time you access our site;
• The internet address of the website from which you linked directly to our site; and
• The pages you visit (on our site.)

This information is primarily collected for statistical analysis. This government computer system uses software programs to create summary statistics, which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas. In certain circumstances, however, we may take additional steps to identify you based on this information and we may share this information, including your identity, with other government agencies.

Lastly, if we discover evidence of a user trying to exploit, crash, hack, intrude, damage or otherwise gain illegal access to any computer system involving Pace, we will share all information at hand with duly authorized legal authorities, including local, state and federal agencies.

Information Collected from E-Mail
If you identify yourself by sending an E-mail containing personal information, or submit a comment or request form on the website:

• You may choose to provide us personally-identifying information, for example, your mailing address, in the electronic message. Before you do so, you should be aware that the material you submit may be seen by various people within our agency. We may enter such information into a database and we may share it with affiliated government agencies, for example, the RTA, CTA or Metra, the US Department of Transportation or local political bodies such as your local taxation district, township, city, town or county government; as well as local lawmakers and transit planners
  

• In addition, Public Hearing comments, including those submitted electronically, are a matter of public record and may be read and/or reported by news media.
  

• Pace provides various form letters that can be sent to your legislators.  If you choose to participate, the comments you submit will be shared with representatives selected by you, as well as the Governor's Task Force on Transportation and Pace Government Affairs staff.  
  

• Pace offers a mail list to persons interested in the Pace Vision 2020 Planning Initiatives.  Information provided by you  may be used to send you informative newsletters, bulletins, or other informational material. This mail list may also be shared with your local representatives and units of government for mailings related to area transit.
  

• In no event is your information ever shared or sold to mailing list brokers, or divulged to any commercial enterprise except where there is a clear relationship to area transit (i.e. a local college or transit study may want to send mail to you in relation to a study or program related to local transit.)
  

• You should be aware that E-Mail is not necessarily secure against interception. If your communication is very sensitive or includes personal information, you may want to send it in by postal mail instead.
  

Security, Intrusion and Detection
For site security purposes, and to ensure that this service remains available to all users, all network traffic, including all access via internet connections, is monitored. To protect Pace systems from unauthorized use and to ensure the system is functioning properly, individuals using this computer system are subject to having all their activities monitored and recorded in systems logs.

In addition, all internet connections are logged in order to identify unauthorized access to computing and systems, including unauthorized login attempts, installing any program not pre-approved by Pace systems personnel, or attempts to upload any file or change any information, or otherwise cause damage or conduct criminal activity. Violations will be reported to the appropriate authorities and charges will be pursued.

All monitoring will be conducted by personnel authorized by Pace. Pace will assist law enforcement agencies in pursuing criminal activity and will provide all material required by law for prosecution of violators.

Disclaimer of Endorsement
Reference on the Pace web site to any specific commercial product, processes or services by trade name, trademark, manufacturer or otherwise, does not constitute or imply an endorsement, recommendation or favoring by Pace or any of its affiliated agencies.

Disclaimer for Hypertext Links
Neither Pace nor its affiliated agencies are responsible for content of any off-site pages that are referenced by or that reference to any Pace web page. The user specifically acknowledges that neither Pace, not its its affiliated agencies are responsible for any defamatory, offensive, misleading or illegal conduct of other users, links, or third parties and that the risk of injury from the foregoing rests entirely with the user.

Links from the Pace web site on the World Wide Web to other sites, or from other sites to Pace's web site, do not constitute and endorsement by Pace. Such links are for convenience only and it remains the responsibility of the user to evaluate the content and usefulness of information obtained from other web sites.

Disclaimer of Pace Information
All information provided by Pace on this web site is intended to:

• give our riders immediate access to route information,
• to give vendors access to bid requirements,
• to give job seekers access to current job postings,
• to provide Pace personnel access to bulletins and other information,
• to publicize upcoming hearings and community planning meetings,
• to promote public transportation and
• inform the public

While Pace believes the information to be reliable, human, mechanical or system errors remain possible. Therefore, neither Pace, nor its affiliated agencies, will be responsible for consequences resulting from any errors on this web site. Pace does not guarantee the accuracy, completeness, timeliness, or correct sequencing of information provided herein. Further, neither Pace nor its affiliated agencies, shall be responsible for any error or omission, or for the use of, or the results obtained from the use of, this information.

Web Site Errors
If you believe there is a web site error, please report it to the Pace web development staff. You may E-mail webdeveloper@pacebus.com or you may complete a short web form and explaining what happened and what page it happened on. We will make a reasonable effort to correct any error brought to our attention. We appreciate your help in correcting any error. Report web error