Pace OnDemand

Pace Call-n-Ride is now called Pace On Demand

New name; Same affordable ride right outside your front door.

Pace Call-n-Ride (now known as Pace On Demand) offers reservation-based, shared-ride service in 11 designated service areas throughout the suburban region. All you have to do is book online or call to reserve your trip at least one hour in advance, and pay with Ventra ($2.00 per trip) or cash ($2.25) when boarding.

Online reservations are now available for the Arlington Heights - Rolling Meadows Call-n-Ride, the Batavia Call-n-Ride, the Round Lake Area Call-n-Ride, the Vernon Hills-Mundelein Call-n-Ride, the St. Charles-Geneva Call-n-Ride and the Southeast Aurora Call-n-Ride.

On August 13, 2018, the Call-n-Ride family welcomes its newest member--Hoffman Estates On Demand. This new service is the first to use the new On Demand brand name. Eventually, all ten of the pre-existing Call-n-Ride services will have their names changed to On Demand, and vehicle exteriors will get a new logo and color scheme. The reservation phone numbers won't change.

The online booking feature will come to all Call-n-Ride services by the end of 2018--and that technological upgrade played a role in updating the brand name for this category of Pace service, since you can now reserve your rides by means other than calling.

Visit Pace's online reservation website to create an account and start booking your trips online today.


On Demand / Call-n-Ride

Arlington Heights - Rolling Meadows
Weekdays, 6:10 a.m. - 6:30 p.m.
Batavia Call-n-Ride 847-254-7471
Weekdays, 6:30 a.m. - 6:50 p.m.
Hoffman Estates On Demand 224-323-2998
Weekdays, 9:00 a.m. - 3:00 p.m.
Round Lake Area Call-n-Ride 847-847-9169
Weekdays, 6:00 a.m. - 6:15 p.m.
Vernon Hills - Mundelein Call-n-Ride 224-735-8678
Weekdays, 6:00 a.m. - 6:15 p.m.
St. Charles - Geneva Call-n-Ride 630-379-2452
Weekdays, 5:30 a.m. - 6:30 p.m.; Saturdays, 8:00 a.m. - 6:30 p.m.
Southeast Aurora Call-n-Ride 224-532-7994
Weekdays, 6:10 a.m. - 6:30 p.m.; Saturdays, 7:10 a.m. - 6:30 p.m.
Naperville - Aurora Call-n-Ride 630-453-4599
Weekdays, 6:30 a.m. - 7:00 p.m.
Tinley Park Call-n-Ride 630-306-4767
Weekdays, 6:40 a.m. - 6:33 p.m.
West Joliet Call-n-Ride 815-210-6960
Weekdays, 6:00 a.m. - 6:15 p.m.
Wheaton - Winfield Call-n-Ride 630-379-1976
Weekdays, 6:30 a.m. - 6:45 p.m.

Pace Call-n-Rides are easy to use.

To use a Call-n-Ride, first make sure your pick-up and drop-off locations are within the Call-n-Ride zone. Then call the designated phone number to make a reservation at least one hour in advance of your desired pick up time.

Maps, phone numbers and hours of operation are available on each Call-n-Ride schedule.

The driver will inform you of your expected pick-up time. Please be ready at least fifteen minutes before your scheduled pick-up time. Trip reservations are granted on a first come, first served basis.

If your call is not answered, leave a voicemail with your call-back number and you will be called back within one hour. Please do not call or leave messages before or after the services hours of operation. These calls will not be returned.

The last same-day reservation is taken one hour before the service ends for the day. For trips during the first hour of operation, please call the day before. Reservations are accepted up to 24 hours in advance. Recurring trips (for example, every Tuesday at 2pm) may be scheduled as a subscription trip if the desired time slot is available.

Pace Call-n-Rides are affordable.

The fare for the Call-n-Ride service is $2.00 per one-way ride. Exact fare is required; the driver does not make change. Cash and Ventra are accepted.

Transfers to and from Pace fixed route bus service are available only when using the Ventra card.

Reduced fares and free rides are offered to those with RTA Reduced Fare or Ride Free permits. Free rides are also offered to children under 7 (maximum two children per fare paying adult), law enforcement officers and firefighters in full uniform or presenting a badge, and active duty military personnel in uniform.

Passes and tickets may be purchased online at or at an authorized sales center. Sales center locations may be found at or by calling 1-877-NOW-VENTRA (1-877-669-8368).

Please note:

Pick-ups and drop-offs will take place in the most efficient order geographically. Drivers may combine individual trips to create shared rides. Other passengers' destinations may not be directly in line with yours, so your patience is requested as the driver attempts to serve all destinations in a logical manner.

If you make a reservation but later determine that you need to cancel, please do so immediately. Drivers record passengers who reserve a trip but are not available for pick-up at the assigned time. Passengers who are recorded as 'no-shows' multiple times may be prohibited from using the service in the future.


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