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Paratransit Service
ADA/Paratransit Service

Fixed Route Bus System
Fixed Route Bus System

Vanpool Incentive Program
Vanpool Incentive Program

What′s New?

 

Attention Pace ADA Paratransit Riders

Pace’s ADA Reasonable Accommodations Policy is now available

Please review Pace’s ADA Reasonable Accommodations Policy.

 

 

Attention Pace ADA Paratransit Riders

Navy Pier Drop Off / Pick Up Location Relocated Due to Construction

Effective immediately (May 18, 2015) and until construction is complete, Pace ADA Paratransit vehicles serving Navy Pier will drop off and pick up passengers at Entrance 1. Entrance 1 is at the west end of the pier near RIVA Restaurant, Festival Hall ′ WBEZ Radio.

 

 

Chicago Paratransit Vehicle

 

Paratransit Pick Up/Drop Off Points at Popular Destinations

Pace has developed specific bus stops for paratransit customers to use when visiting some of Chicago′s most popular destinations. This will make it easier for customers to find their vehicle, and for the vehicle to find customers at locations that are crowded or where it could be confusing. Customers who are being picked up at these locations should look for the Pace bus stop sign in the area listed with each destination. Also, vehicles will use these same locations to drop off passengers at these destinations.

 

 

 

Office of Executive Inspector General Provides Oversight

Since July 1, 2011, the Office of Executive Inspector General for the Agencies of the Illinois Governor (OEIG) has served as the Executive Inspector General for Pace, RTA, CTA, and Metra. The OEIG is an independent, non-partisan state agency that investigates allegations of fraud, waste, misconduct and other abuses among state agencies, the RTA, and the service boards.

For more information about the OEIG or to file a complaint, visit www.inspectorgeneral.illinois.gov. Complaints can also be filed by phone at (866) 814-1113 or (888) 261-2734 TDD, or by mail or in person at:

69 W. Washington Street, Ste. 3400
Chicago, IL 60602
(312) 814-5600

607 E. Adams Street, 14th Floor
Springfield, IL 62701
(217) 558-5600

 

 

E-mail Notification Service

An email subscription service is now available to our customers. This notification system allows customers to subscribe to specific information based entirely on their needs (such as routes, schedules, fares and other rider information), and receive real-time updates once information is made available.

E-mail notifications are sent automatically to subscribers when new information is posted to Pace′s website. Pace will provide passengers with current and up-to-date information about issues that affect their trips on public transportation.

To learn more or to subscribe please click here.

 

 

Sign Up to Receive Pace′s ′Moving Forward′ Weekly E-Newsletter

As public transit makes significant strides in the 21st century the Pace newsletter,  Moving Forward, is designed to keep you informed of the agency′s happenings and some of the latest initiatives in suburban transportation. 

To receive the newsletter, please sign up and the latest edition will be delivered each week via e-mail. Please feel free to forward this resource to others or use it to promote Pace services to friends, co-workers and constituents. Comments, questions and ideas are always welcome.

 

 


Get e-mail updates when this information changes.

 

 

 

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