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What's New at Pace?
Memorial Day Service Notice
The following Pace routes will operate on Memorial Day, May 27, 2013, on a Sunday schedule:
208, 215, 223, 250, 270, 290, 301, 303, 305, 307, 308, 309, 311, 313, 317, 318, 322, 332, 349, 350, 352, 353, 356, 357, 359, 364, 366, 379, 381, 383, 384, 565, 568, 606
Routes not shown on this list will not operate on Memorial Day.
All routes will resume operating on a weekday schedule on Tuesday, May 28, 2012.
Effective Monday, May 6, Pace routes 755 and 855 will have more buses operating between Chicago and the southwest suburbs- including all-new midday service and a new, later evening trip on Route 755 that operates on-demand to Bolingbrook, Lemont, Lockport and Joliet Union Station. New stop patterns on Route 855 during the evening rush hour will provide faster, more direct service to park-n-rides.
For more information, please see the corresponding passenger notice.
Alternative service options for CTA Red Line South construction
On May 19, the CTA begins reconstruction of the south branch of the Red Line. Pace, Metra and CTA worked together to develop plans for riders impacted by the project to maximize convenience.
New Temporary Service:
For the duration of the CTA’s construction, Pace will operate weekday service on two express shuttles between the suburbs and the Roosevelt CTA Red Line Station, which is not impacted by the construction. These routes begin service on May 6, 2013. More information is available here:
Beginning May 5, 2013, all trips on Pace Route 353 95th-River Oaks – Homewood will serve the CTA Stony Island/103rd Street Garage Terminal for connections to the CTA J14 Jeffery Jump to downtown Chicago and CTA Routes 15, 28 and 106. Passengers will also enjoy more frequent weekday service between River Oaks Mall and the 95th Street CTA Station.
Other Pace routes serving the 95th/Dan Ryan Red Line Station: Service on all routes operating to/from the 95th/Dan Ryan Red Line Station will continue to operate using the existing schedule in order to maintain transfers to connecting bus routes. Riders can also access CTA shuttle buses to its alternative service via the Green Line. Bus stop locations at the terminal are expected to change during construction; please refer to information posted at 95th/Dan Ryan for specifics.
New temporary pass options:
Pace, CTA and Metra worked together to offer a specially bundled pass in order to help riders find the most convenient option for travel. Some riders may opt to use Metra as an alternative for travel between the suburbs and Chicago. For the duration of the Red Line South Reconstruction, riders can purchase a Metra 10-ride ticket valid for zones A-D packaged with a joint Pace/CTA 5-day pass for $74. More information about the bundled passes- including sales outlets and CTA/Metra ticket options valid for Metra zones B and C is available here.
For more information:
More information about the Red Line South Reconstruction is available at transitchicago.com.
In the coming weeks, many Pace ADA Paratransit riders will receive a survey in the mail. If you receive a survey, please complete it and return it in the pre-paid envelope provided. A phone option will be available for those who need it.
Not every rider will receive a survey and only riders who receive a survey may participate. Please note that your name will not be associated with your response. Your decision to participate (or not to participate) will not affect your service in any way.
Pace has developed specific bus stops for paratransit customers to use when visiting some of Chicago's most popular destinations. This will make it easier for customers to find their vehicle, and for the vehicle to find customers at locations that are crowded or where it could be confusing. Customers who are being picked up at these locations should look for the Pace bus stop sign in the area listed with each destination. Also, vehicles will use these same locations to drop off passengers at these destinations.
Recent legislation designated that effective July 1, 2011, the Illinois Office of Executive Inspector General (OEIG) will serve as the Executive Inspector General for Pace, RTA, CTA, and Metra. The OEIG is an independent, non-partisan state agency that investigates allegations of fraud, waste, misconduct and other abuses among state agencies, the RTA, and the service boards.
For more information about the OEIG or to file a report, visit www.inspectorgeneral.illinois.gov. Complaints can also be filed by phone at (866) 814-1113 or (888) 261-2734 TDD, or by mail or in person at:
69 W. Washington Street, Ste. 3400
607 E. Adams Street, 14th Floor
An email subscription service is now available to our customers. This notification system allows customers to subscribe to specific information based entirely on their needs (such as routes, schedules, fares and other rider information), and receive real-time updates once information is made available.
E-mail notifications are sent automatically to subscribers when new information is posted to Pace's website. Pace will provide passengers with current and up-to-date information about issues that affect their trips on public transportation.
To learn more or to subscribe please click here.
As public transit makes significant strides in the 21st century the Pace newsletter, Moving Forward, is designed to keep you informed of the agency's happenings and some of the latest initiatives in suburban transportation.
To receive the newsletter, please sign up and the latest edition will be delivered each week via e-mail.� Please feel free to forward this resource to others or use it to promote Pace services to friends, co-workers and constituents. Comments, questions and ideas are always welcome.
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