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What's New at Pace?
Pace and the Village of Niles would like your input on how to best coordinate Niles Free Bus routes with the Pace Arterial Rapid Transit (ART) bus route planned for Milwaukee Avenue in 2016. Please join us for a public meeting where we will share information collected about the Niles Free Bus system and gather ideas from residents and businesses about how the service might better meet their needs.
This is the first of two public meetings on this project; the second meeting will take place later this spring. Also, please take a couple of minutes to provide your valuable input through a survey ( link to ) asking for input on how you utilize the Niles Free Bus system and public transit. A fact sheet about this project is available for download.
Pace has developed specific bus stops for paratransit customers to use when visiting some of Chicago's most popular destinations. This will make it easier for customers to find their vehicle, and for the vehicle to find customers at locations that are crowded or where it could be confusing. Customers who are being picked up at these locations should look for the Pace bus stop sign in the area listed with each destination. Also, vehicles will use these same locations to drop off passengers at these destinations.
Since July 1, 2011, the Office of Executive Inspector General for the Agencies of the Illinois Govenor (OEIG) has served as the Executive Inspector General for Pace, RTA, CTA, and Metra. The OEIG is an independent, non-partisan state agency that investigates allegations of fraud, waste, misconduct and other abuses among state agencies, the RTA, and the service boards.
For more information about the OEIG or to file a complaint, visit www.inspectorgeneral.illinois.gov. Complaints can also be filed by phone at (866) 814-1113 or (888) 261-2734 TDD, or by mail or in person at:
69 W. Washington Street, Ste. 3400
607 E. Adams Street, 14th Floor
An email subscription service is now available to our customers. This notification system allows customers to subscribe to specific information based entirely on their needs (such as routes, schedules, fares and other rider information), and receive real-time updates once information is made available.
E-mail notifications are sent automatically to subscribers when new information is posted to Pace's website. Pace will provide passengers with current and up-to-date information about issues that affect their trips on public transportation.
To learn more or to subscribe please click here.
As public transit makes significant strides in the 21st century the Pace newsletter, Moving Forward, is designed to keep you informed of the agency's happenings and some of the latest initiatives in suburban transportation.
To receive the newsletter, please sign up and the latest edition will be delivered each week via e-mail. Please feel free to forward this resource to others or use it to promote Pace services to friends, co-workers and constituents. Comments, questions and ideas are always welcome.
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