Working to connect communities in Northeastern
Pace has been working hard to implement projects that provide better service
to our customers, make the agency a more efficient steward of taxpayer dollars,
and encourage additional commuters to make the switch to public transit.
While Pace has been nationally recognized for its performance, we know there
is still much work to do to offer northeastern Illinois residents an attractive
alternative to the private automobile. In partnership with our local communities,
spread across six counties, we look forward to achieving our goals and meeting
Respondents were less satisfied in categories concerning bus service frequency (76%) and buses running on time (74%). Only 70% of respondents indicated they were satisfied with their comfort while waiting at the bus stop and 67% were satisfied with the availability of bus shelters.
Ongoing projects to improve passenger amenities and on-time performance aim to address those service issues. By 2019, Pace expects to convert every route to posted-stops-only operations, which will make service more efficient and reliable. The implementation of bus-on-shoulder operations in the I-55 corridor has improved service dependability and attracted new riders. Similar operations will soon be available along segments of I-90 and I94.
Additionally, technologies like Transit Signal Priority (TSP) will soon be available on more routes and will help buses spend less time sitting at red lights, thus improving travel times and schedule adherence. Efforts to erect more bus shelters have resulted in 32 additional shelters going up this year, adding to the over 1500 existing shelters. Pace will continue to work with communities to install safe, comfortable passenger waiting areas.
The survey effort was sponsored by the Regional Transportation Authority (RTA), which oversaw the interaction with the contractor, RSG, and aided in the development of the surveys' design, administration, and coordination with the Service Boards.
Time to relax and leave the driving to Pace
with our Express Service to Popular Destinations
Looking for an easy way to get to your favorite sporting event or concert?
Pace offers convenient and affordable express bus service to popular destinations
throughout Chicagoland! Pace′s Express Services to Popular Destinations
(ESPD) provide a convenient and affordable alternative to the hassles of event
traffic and expensive parking.
Routes depart from transit centers or free Pace Park-n-Rides and drop off
passengers at or near the main entrance of the stadium or event center.
Since Pace introduced shoulder riding on I-55 in late 2011, on time performance
for routes on the corridor has improved dramatically, from about 65% to over
90%. Ridership has more than quadrupled in the corridor, proving that reliability
plays a significant role in attracting and retaining riders. While ridership
may not increase at those levels on the Edens, Pace does expect to see ridership
growth and improved schedule reliability.
Pace will kick-off bus on shoulders operations on the Edens with existing
routes 620 (connects
the CTA Dempster Station in Skokie and Allstate′s Northbrook campus)
and 626 (connects
the CTA Dempster Station in Skokie and various commercial and business centers
in Northbrook, Deerfield, Riverwoods, Buffalo Grove, and Lincolnshire).
"We′ve seen unprecedented ridership growth along the I-55 corridor thanks to
the bus on shoulder service,"said Pace Chairman Richard Kwasneski. "Since bus
on shoulder operations began, ridership in the corridor has grown by almost five
times. When there′s congestion on the roadway, bus on shoulder service is faster
and more reliable than driving. Commuters see that and choose our service over
their cars. We believe they will do the same in the Lake-Cook region and are excited
to partner with IDOT on this project."
Additional routes that could utilize the I-94 service in the future are in
the planning stages. Preliminary concepts aim to provide connections from the
Jefferson Park Transit Center and the CTA Kimball Brown Line Station to the Lake
Cook Corridor. Service expansion is based on the availability of funding and equipment
and is subject to change.
In coordination with IDOT and the Illinois State Police, safety focused operating
rules similar to those in use on I-55 will be employed. Buses will use the outside
shoulder lanes when general traffic slows to below 35 mph. While using the shoulders,
the bus will not exceed the speed of regular traffic by more than 15 mph and the
maximum speed for buses traveling on the shoulder is 35 mph. If the shoulder is
unavailable due to an accident, law enforcement activity, or emergency response
vehicles, Pace will merge back into the regular lanes.
"This minor modification to our infrastructure will have far-reaching benefits
for commuters and the environment,"said Illinois Transportation Secretary Randy
Blankenhorn. "Expanding the success of this convenient, innovative program to
the Edens provides travelers in the region one more option to get to where they
need to go, while reducing congestion and building more reliability into their
Construction has already begun on the Edens Expressway (Interstate 94) and
includes resurfacing the outside shoulders and some travel lanes, adding new signage,
and modifying rumble strips. Nightly lane closures will take place in both directions
between Foster Avenue and Lake Cook Road. The expressway at times will be reduced
to one lane in each direction during the overnight hours. Expressway entrance
and exit ramp closures also may be required. Click
here to find details on other construction projects in IDOT′s District 1.
Updates on the impacts to traffic are available at
As part of the I-90 Rebuilding and Widening Project, the entire I-90 corridor
has been reconstructed to include flexible infrastructure to enable the Tollway
to add new "smart" features as needed or as they become available in
the years to come. The new I-90 SmartRoad will feature integrated transit with
Pace, which will create the option for Pace buses to travel in the new Flex Lanes
(inside lanes and shoulders) on I-90 to route around congestion and provide more
reliable service. Learn more about this Pace project
here. Learn more about the Tollway's project at
Pace's I-90/Barrington Road Park-n-Ride Station is an innovative passenger
facility which will board and alight (pick up and drop off) express route passengers
at a time-saving on-highway bus stop. This station will be accessible by a pedestrian
bridge and an underpass crossing for park-n-ride and kiss-n-ride access.
Stay informed! Sign up for email updates about this project
Pulse is a rapid transit service that will provide faster trips and better
amenities for thousands of customers in Chicago and nearby suburbs. After several
public meetings and input from a local advisory group, the engineering of the
Pulse Milwaukee Line is complete and station construction is expected to begin
later this summer.
Modern vehicles with USB charging ports, interior digital video screens and
free customer Wi-Fi have already been delivered. You may see them in service on
existing route as we train drivers and show our riders what the future of transit
looks like! Stations will include real-time "countdown"arrival signs and heated
Pace anticipates an early 2018 start of the Pulse Milwaukee Line in Chicago
and Niles. Furthermore, Pace has begun planning work on the Pulse Dempster Line,
connecting Evanston and O'Hare Airport. Pending approval of construction funding,
it is anticipated that this line will go into service in 2019.
In total, Pace has 24 planned rapid transit lines and 11 planned expressway
bus routes, comprising a Project of National and Regional Significance (PNRS)
that Pace submitted to USDOT in 2015. Pace is able to seek out federal grants
under the PNRS program if Congress makes funding available within that category
in the future.
You can keep up to date on the progress of these two Pulse Lines, and the program
as a whole, by signing up to receive updates at