North Shore Coordination Plan

North Shore Transit Service Coordination Plan and Market Analysis

Project Overview

The study included a review of existing Pace and CTA bus routes serving the North Shore study area, which includes the communities of Evanston, Lincolnwood, Skokie and Wilmette, and northern-most neighborhoods in the City of Chicago, as well as portions of neighboring communities.

The primary goal of the study was to identify and plan for coordinated improvements of Pace and CTA bus service in the in the study area, as well as investigate opportunities for new service.

Project Update

The study was completed in December of 2017. Pace and CTA will continue working with local communities to coordinate and implement the recommended service adjustments which were proposed at public meetings and detailed in the final report document and associated materials.

For more information about the proposed changes, please click on the following:

Steering Committee

The project Steering Committee (SC) was comprised of representatives from key agencies and municipal staff. SC participation was an important component of the study, which helped guide the incorporation of market findings into actionable recommendations, and provided important perspectives on project goals, measures of success, technical elements and community outreach strategies.

The SC convened five times over the course of the study. Information on the dates, locations, agendas and presentation files for each of the five meetings, as well as SC membership can be found in the final report document.


Round 1 Open Houses

Pace and CTA hosted two open houses on October 4, 2016, at the Chicago Public Library Rogers Park Branch on October 4, 2016, and at the Lincolnwood Community Center on October 5, 2016. At the open houses, the public was presented with the market analysis and preliminary service analysis. Feedback was collected on the data analysis to date; issues and perceptions of existing service; and identification of critical gaps in the transit network. Click on the link below to view the exhibit boards present at the open houses.

Round 2 Open Houses

Pace and CTA hosted two open houses on September 18, 2017, at the Skokie Public Library and on September 19, 2017, at the Levy Center in Evanston. The open houses provided an opportunity for the public to learn about proposed updates and changes to routes in the North Shore area as a result of this study. Click on the link below to view the exhibit boards presented at the open houses.



Pace and CTA would like to thank everyone who completed the rider and non-rider surveys administered in May and June of 2016. The data gathered has been evaluated and reported on in the Market Analysis Report (see below) and played an important role in designing the service improvements.


Market Analysis Briefing Book

The Market Analysis Briefing Book is a condensed summary of all existing conditions assessments that were completed for the study, and includes highlights from the passenger and general public surveys that were conducted in the spring of 2016, Pace and CTA ridership and on-time performance data, demographic analysis and other market-based findings.

The Briefing Book established a set of recommendations based on the market analysis, which was used to develop and evaluate service concepts.

Market Analysis Briefing Book


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